Delivery

We offer the following delivery options:

UNITED KINGDOM 

• Standard UK delivery (2 - 3 working days): Free
• Next-working-day delivery: £6.99
• Delivered next working day if your order is processed before 12:00pm Monday- Friday

EUROPE

• 3 - 5 Working days: £8.99 

USA & INTERNATIONAL

•  5 - 10 working days (depending on location): £15 

 Delivery Information

Reliability is key, which is why we use a signed-for delivery service.

Please make sure you or someone you know will be present either at a home or work address to accept your delivery. If no-one is in we’ll make sure we leave a card so that a re-delivery can be arranged, or you can collect from the depot.

For both free and paid deliveries, you will need to make sure that you cover any ingoing customs or taxes costs should any be incurred when shipping to your destination. At Velviere we do our best to deliver within the stated time, however we cannot be held responsible for any delays caused by the customs clearance of the destination country.

Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.

We try our best to get deliveries out to you on time, but sometimes international deliveries can take longer than expected.